We are committed to deliver the best products coupled with the best possible customer service and prices. Here are some of the most frequently asked questions we receive in our store:

• I have contacted you through the contact form, how long should I wait for a reply?
  • We usually reply within 24-48 hours.

• I ordered my item and it’s been five business days, where is my order?
  • We usually process orders within 1 business day, if you ordered standard shipment your order should get there no later than 6 business days. We also share a tracking number for you to track your package.

• What is your return policy?
  • All sales are final except for those that are lost, stolen or damaged during shipping.

• How do I request a return?
  • Please fill out the form on our contact us page, select “Order Payment/Refund“, and put your name, order number, and email address in the Message.  We will contact you within 24-48 hours.

• I have a card collection, do you buy cards?
  • Yes we do, please use our bulk submission form. We will contact you to ask for more details within 24-48 hours.

• Where are you located?
  • We are based in North Carolina.